Welcome to Kenzi Create! By using our website and purchasing our DIY crafting products, you agree to the following terms and conditions. Please read them carefully before placing an order.
All orders placed on Kenzi Create are payable only via Cash on Delivery (COD). We do not accept credit cards, debit cards, online transfers, or other payment methods at this time. Please ensure someone is available to make payment at the time of delivery.
Once you place an order, you will receive a confirmation email or message summarizing the details. Please double-check your shipping information. Kenzi Create is not responsible for delays or failed deliveries due to incorrect addresses or contact information.
We aim to ship all orders promptly. Delivery times may vary based on your location. While we strive to meet estimated delivery dates, delays may occasionally occur due to courier issues or unforeseen circumstances. Kenzi Create is not liable for any delays once the package has been dispatched.
Due to the nature of DIY crafting products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. If you receive a faulty or incorrect product, please contact us at [email protected] within 3 days of receiving your order, along with a photo and order reference.
Our products are intended for personal, non-commercial use. Any misuse of materials that leads to damage or injury is the responsibility of the user. Always follow instructions provided and keep products out of reach of young children unless supervised.
All content on the Kenzi Create website, including logos, product images, and instructional materials, is the intellectual property of Kenzi Create. It may not be copied, modified, or distributed without our written consent.
We value your privacy and handle your data according to our Privacy Policy. We do not share your personal information with third parties without your consent.
Kenzi Create reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website. Continued use of our services implies acceptance of any revised terms.
If you have any questions about these Terms and Conditions, please reach out to us at:
📧 [email protected]
Thank you for choosing Kenzi Create — your trusted partner in DIY crafting!
